Terms of service
Last updated: 27th April 2026
This website is operated by Stitchr Co, a brand owned by Aliya Ventures. By accessing or using this website, you agree to the terms outlined below.
1. Use of Website
By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian.
You agree not to misuse the website or engage in any unlawful activity.
2. Product Information
We make every effort to display product details, colors, and images as accurately as possible. However, slight variations may occur due to lighting, screen settings, or production differences.
All products are subject to availability.
3. Pricing
Prices are subject to change without prior notice. In the event of an error in pricing, we reserve the right to cancel or refuse the order.
4. Orders
Once an order is placed, you will receive a confirmation via email or SMS.
We reserve the right to cancel or limit any order in cases such as suspected fraud, incorrect pricing, or product unavailability.
5. Payments
Payments are processed through secure third-party providers. We do not store your payment information.
We are not responsible for transaction failures caused by payment gateways or banking issues.
6. Shipping
Orders are usually processed within 1 to 2 business days.
Delivery timelines may vary based on location and courier services. While we aim to deliver within the estimated time, delays may occur due to factors beyond our control.
7. Cancellations
Orders can be cancelled before dispatch. Once shipped, cancellations are not possible.
8. Returns and Refunds
Our Returns and Refund Policy is available on a separate page. By placing an order, you agree to those terms.
9. Intellectual Property
All content on this website, including text, images, logos, and designs, belongs to Stitchr Co.
Any unauthorized use or reproduction is not permitted.
10. Limitation of Liability
We are not liable for any indirect or incidental damages arising from the use of our products or services.
We are also not responsible for delays caused by third-party logistics providers.
11. Governing Law
These terms are governed by the laws of India. Any disputes will fall under the jurisdiction of Maharashtra.
12. Contact
For any queries, you can reach us at care@thestitchr.com